工作规范外资酒店集团培训部工作手册.docVIP

工作规范外资酒店集团培训部工作手册  Training Kit Policies Procedures Accor China Human Resources 2004 Table of Content Annual Training Plan 01 General Overview 01.01 SOP for Annual training Plan 01.02 Guideline to Annual Training Plan Preparation 01.02A Annual Training Plan Outline 01.02B Annual Training Plan and Follow up Report Format 01.02C Departmental Training Needs Grid and Sample In House Training 02 Policy Procedures 02.01 Generic Training 02.01A Flowchart of Generic Training 02.01B Enrolment Form 02.01C Sample of the Monthly Training Calendar 02.01D Sample of the Welcome Letter 02.01E Attenda