2009年公共管理国际会议论文集-突发、自然灾害、管理专题（135页WORD版） Emergency and Catastrophic Crisis Management.docVIP

Part Two Emergency and Catastrophic Crisis Management Governance through Catastrophes Catastrophic Failure and Recovery Management The Role of Non-government Organizations Communication in Times of Crisis Emergency Management Leadership Mass Care Management Role of Local Government in Disaster Recovery The Great American Peanut Butter Calamity 1. ROBERTA Ann Johnson 2. ROBERT C. Chope 1. University of San Francisco, USA Abstract This paper describes how, in 2008 and 2009, contaminated peanut butter, used as an ingredient in thousands of American made commercial products, was widely distrib