sap培训时得到的.pptxVIP

Easy Depot Repair SAP Best Practices Purpose, Benefits Purpose This scope item addresses the processing of a service case from the initial reporting of the problem by the customer up to the point where the customer is billed, whereat service activities are carried out at plant. Benefits Quotation Customer Service and Order Management Cross-Application Time Sheet Resource Related Billing Required SAP Applications and Company Roles Required SAP Applications Enhancement package 7 for SAP ERP 6.0 Company Roles Service Agent Sales Administrator Service Employee Billing Administrator Detailed