数据、模型与决策6e(希利尔）英文版教学手册Chapter 11 IM.docxVIP

PAGE 36 Copyright ? 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 11queueing models Review Questions 11.1-1 Customers might be vehicles, machines, or other items. 11.1-2 It might be a crew of people working together, a machine, a vehicle, or an electronic device. 11.1-3 Mean arrival rate = 1 / (mean interarrival time). 11.1-4  11.1-5 The mean equals the standard deviation of the exponential distribution. 11.1-6 Having random arrivals means that arrival times are completely unpredictable i