Unit 1 Booking Tickets Part B《民航服务英语口语》教学课件.pptxVIP

Oral English for Civil Aviation Service民航服务英语口语 Part B Supplementary ReadingBooking TicketsUnit 1 Overbooked Flight Many passengers are surprised to see how often they book a ticket, and turn up at the airport only to find that they are not allowed to get on the aircraft because all the seats have already been taken. 1 When this happens, we say that the aircraft has been overbooked. Overbooking happens on both domestic flights and international flights, though it is less common on international flights. 2 Passengers often wonder what went wrong. Did the airline make a mistake? Did th