Communication演讲说课主讲.pptxVIP

Communication演讲说课主讲 Communication To Persuade other people to think or act in the way we do 沟通从心开始 ----中国移动 Make yourself heard 理解就是沟通 ----爱立信 Communication Unlimited! 沟通无极限 ----摩托罗拉 The Definition of communicationCharacteristics of CommunicationBehaviors for Effective Interpersonal CommunicationComponents of communicationFunctions of Communication The Definition of communication: Communication is derived from the Latin word communicare’, meaning to share with or to make common, so when we communicate we share our thoughts, hopes, and knowledge with others. Communication is a form of human behavior derived from a need to connect and interact with other human beings. 100,000 years ago----facial expressions, exclamations（大叫） and noisesBasics of human communication 30,000 years ago---- Cave paintings 20,000 years ago----a speakable language 5,000 years ago----the use of symbols and script  Components of communication 沟通的构成要素 components of communication?Components of Communicationsenderencodingcontextreceiverdecodingfeedbackchannelmessagenoise Components of communication Sender/Source （信息源） A sender/source is the person who transmits a message. Message （信息） A message is any signal that triggers the response of a receiver. Encoding （编码） Encoding refers to the activity during which the sender must choose certain words or nonverbal methods to send an intentional message. Decoding （解码）Decoding is the activity during which the receiver attaches meaning to the words or symbols he/she has received.Receiver （信息接收者）A receiver is any person who notices and gives some meaning to a message.Channel /Medium （渠道）Channel/Medium is the method used to deliver a message. Context（情境）The setting or situation is called a context. Noise （干扰）Noise is a term used for factors that interfere w