汽车培训材料—6sigma推行(ppt 54页)(英文).pptxVIP

Six Sigma By Daniel WuFord Lio Ho Motor Company1 OutlineQuality levelWhat is Six sigma?Why we need Six sigma?Development and Deployment strategyHow Six sigma merges into our daily business?2 Overview-Four Quality GurusHistorically companies have focused on quality issues for customer satisfaction Prior to six sigma there were four key quality gurus that most companies’ quality programs followedDemingJuranCrosbyTaguchi3 DemingDeming taught:Importance of understanding variation in work processesRole of management in leading for qualityApplication of statistics Plan-Do-Check-Act4 Deming’s Contr