DB43_T 2244-2021 自驾游导航服务规范.docxVIP

ICS?03.080.30 CCS?A?12  43 湖 南 省 地 方 标 准 DB43/T?2244—2021 自驾游导航服务规范 Specification?of?navigation?service?for?self-driving?Travel 2021?-?12?-?07?发布 2022?-?02?-?07?实施 湖南省市场监督管理局 发?布 DB43/T?2244—2021 目 次 前言························································································································?Ⅲ 1??范围?·····················································································································?1 2??规范性引用文件?······································································································1 3??术语与定义?············································································································1 4??总体要求?···············································································································1 5??服务要求?···············································································································1 6??服务评价与持续改进?································································································?4 附录?A（资料性） 导航服务用语?···················································································?5 参考文献····················································································································?7 I DB43/T?2244—2021 前 言 本文件按照?GB/T?1.1—2020《标准化工作导则 第?1?部分：标准化文件的结构和起草规则》的规 定起草。 请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。 本文件由湖南省文化和旅游厅提出。 本文件由湖南省自驾旅游与露营房车标准化技术委员会归口。 本文件起草单位：郴州市自驾游与露营房车协会、飞天山国家地质公园管理委员会、郴州飞天文化 旅游有限责任公司、郴州市自驾旅游文化发展有限公司。 本文件主要起草人：贺建湘、周海林、何建雄、陈文军、吴其龙、唐开元、李才登、杨国林、何宏 求、张箭、何杰、陈俊元、李志成、杨爱萍、王仲威、邓鑫、喻俊军、肖旭东、欧阳艳。 III DB43/T?2244—2021 自驾游导航服务规范 1??范围 本文件规定了自驾游导航服务的总体要求、服务要求和服务评价与持续改进的要求。 本文件适用于自驾游活动导航服务。 2??规范性引用文件 下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文件， 仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用于本 文件。 DB43/T?1713—2019 自驾游活动组织服务规范 DB43/T?1714—2019 自驾游领队服务规范 DB43/T?1894—2020 自驾游路书信息分类与编码 3??术语与定义 下列术语和定义适用于本文件。 3.1 自驾游导航服务人员 Self-driving?travel?navigation?service?personnel 受自驾游机构委派，负责自驾游车队导航服务的工作人员。 4??总体要求 4.1??导航服务