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2023 年公共英语二级考试高级试题及答案
2023 年公共英语二级考试高级试题及答案
1. Customer relations should be responsible for
all of the following EXCEPT ______.
A. the quality of product or service B. customer
inquiries and plaints
C. finding new resources for the pany D.
attracting new customers
2. What is the major feature of a global marketing
strategy?
A. Uniformity B. Flexibility C. Localization D.
Diversity
3. What is meant by “consideration” in a
contract?
A. An item of considerable value given to the
other party.
B. An item of value given to the other party.
C. Money in exchange of goods.
D. Careful thinking before signing a contract.
第 1 页 共 4 页
4. Which of the following is NOT true?
A. Packaging means more than the boxes, wrappings
and other materials that go round the physical product.
B. Packaging can change the quality of a product.
C. Packaging can change a product in the minds of
consumers.
D. Packaging can help to open larger markets.
5. To be a wise customer, we must evaluate ______
and choose to buy what is ______.
A. the price; the cheapest
B. the product quality; of top quality
C. the total product offer; of the best value to
us
D. the after-sale service; provided with the best
after-sale service
6. The most major function of money is ______.
A. a store of value B. the unit of account
C. the medium of exchange D. a standard of
deferred payment
7. ______ points to the advantages of the
advertiser’s product over peting products.
第 2 页 共 4 页
A、Primary-demand advertising B、parative
advertising
C]Direct-action advertising D、Institutional
advertising
8. When a person insures something, the written
agreement between the insurer and the insured is
called _______.
A. insurance policy B. claim C. liability D. auto
insurance
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