文件开幕演讲fy15 16bt it战略它.pdfVIP

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  • 2023-12-19 发布于北京
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•Lastyearreview

•Whyweneedtotransform

•Visiongoalsoftransformation

•Executionn

OperationalExcellence:

•Metallmajoroperationtarget/KPIinFY1415:

✓customerSatisfactionRatereach97.9%(target:90%).

✓Novalidcominttoexecutivemgmt.team

✓Infrastructureavailability99.96%(KPI:99.7%)workavailability99.98%(KPI:99.9%)

Highlights

BCDRGlobalDCoptimization:

•Establish

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