微软MICROSOFT2019年年度报告-财报英文版104页.pdfVIP

Dearshareholders,colleagues,customers,andpartners:

ThankyouforyourcontinuedcommitmentandinvestmentinMicrosoft.Ourtremendousprogressandimpactoverthe

pastyearwouldnothavebeenpossiblewithoutyourtrustandbeliefinourmission.

Fiscal2019wasarecord-breakingyearforourcompany.Wedeliveredmorethan$125billioninrevenue,$43billionin

operatingincome,andmorethan$50billioninoperatingcashflow–andreturnedmorethan$30billiontoshareholders.

Ourcommercialcloudbusinessisthelargestintheworld,surpassing$38billioninrevenuefortheyear,withgross

marginexpandingto63percent.Iamproudofhowwearehelpingorganizationsofeverysizeineveryindustryinnovate

andthriveusingourplatformsandtools.AndIamproudofhowweareempoweringeveryone–consumers,students,

teachers,andthemorethan2billionfirstlineworkersaroundtheworld–withexperiencestohelpthemalwaysfeel

confident,capable,andincontrol.

Ourmissiontoempowereverypersonandeveryorganizationontheplanettoachievemorehasneverbeenmore

important.Atatimewhenmanyarecallingattentiontotheroletechnologyplaysinsocietybroadly,ourmissionremains

constant.Itgroundsusintheenormousopportunityandresponsibilitywehavetoensurethatthetechnologywecreate

alwaysbenefitseveryoneontheplanet,includingtheplanetitself.Ourplatformsandtoolshelpmakesmallbusinesses

moreproductive,multinationalsmorecompetitive,nonprofitsmoreeffective,andgovernmentsmoreefficient.They

improvehealthcareandeducationoutcomes,amplifyhumaningenuity,andallowpeopleeverywheretoreachhigher.

Today,everycompanyisatechnologycompany,andeveryorganizationwillincreasinglyneedtobuilditsownproprietary

technologysolutionstocompeteandgrow.Organizationsthatembracethisapproach–somethingIcall“techintensity”–

willnotonlyadoptbest-in-classsoftwareandservicesbutalsobuildtheirowndigitalcapability.

IbelievethenextbigtechnologybreakthroughswillcomenotonlyfromtechnologycompanieslikeMicrosoft,butfrom

retailers,healthcareproviders,andmanufacturers,workinginpartnershipwithus.Everyday,weworkalongsideour

customersandpartnerst