管理沟通英文试题及答案.docxVIP

管理沟通英文试题及答案

一、单选题（每题1分，共10分）

1.WhichofthefollowingisNOTacomponentofeffectivecommunicationinmanagement?

A.Clarity

B.Feedback

C.Noise

D.Nonverbalcues

【答案】C

【解析】Noiseisanobstacletoeffectivecommunication,notacomponentofit.

2.Inthecommunicationprocess,whoisprimarilyresponsibleforencodingthemessage?

A.Thereceiver

B.Thesender

C.Thechannel

D.Thefeedback

【答案】B

【解析】Thesenderencodesthemessagebeforeitistransmitted.

3.Whattypeofcommunicationinvolvestheexchangeofinformationbetweenasinglesenderandagroupofreceivers?

A.Masscommunication

B.Interpersonalcommunication

C.Groupcommunication

D.Publiccommunication

【答案】C

【解析】Groupcommunicationreferstoexchangesamongasenderandmultiplereceivers.

4.Whichofthefollowingisakeycharacteristicofupwardcommunicationinorganizations?

A.Itisprimarilyconcernedwithdisseminatinginformationtoemployees.

B.Itinvolvesfeedbackfromsubordinatestosuperiors.

C.Itisusuallyinformalandspontaneous.

D.Itisonlyusedincrisissituations.

【答案】B

【解析】Upwardcommunicationinvolvessubordinatesprovidingfeedbacktosuperiors.

5.Whatisthetermforthedistortionofinformationduringthecommunicationprocess?

A.Decoding

B.Encoding

C.Noise

D.Feedback

【答案】C

【解析】Noisereferstointerferencethatdistortsthemessageduringcommunication.

6.Whichcommunicationmodelisknownforitssimplicityandlinearapproach?

A.Thelinearmodel

B.Theinteractivemodel

C.Thetransactionalmodel

D.Thenonverbalmodel

【答案】A

【解析】Thelinearmodelisstraightforwardandone-way.

7.Whatistheprocessofinterpretingandunderstandingthesendersmessagecalled?

A.Encoding

B.Decoding

C.Feedback

D.Filtering

【答案】B

【解析】Decodingistheprocessofinterpretingamessage.

8.Whichofthefollowingisanexampleofnonverbalcommunication?

A.Email

B.Writtenreport

C.Bodylanguage

D.Phonecall

【答案】C

【解析】Bodylanguageisaformofnonverbalcommunication.

9.Whatisthetermfortheactofprovidinginformationtoothersinanorganization?

A.Feedback

B.Dissemination

C.Encoding

D.Decoding

【答案】B

【解析】Disseminationinvolvesspreadinginformationwithinanorganization.

10.Whichofthefollowingisacommonbarriertoeffectivecomm