惠普 M102 M106 M132 M134 英文更换和维修手册.pdfVIP

Removalandreplacement

●Foradditionalserviceandsupport

●Removalandreplacementstrategy

●Serviceapproach

●Removalandreplacementprocedures

ENWW1

DRAFTTRAINING14APR16

Foradditionalserviceandsupport

HPservicepersonnel,gototheServiceAccessWorkBench(SAW)at/km/saw/

home.do.

Channelpartners,gotoHPChannelServicesNetwork(CSN)at/hpcsn.

Attheselocations,indinformationonthefollowingtopics:

●Installandconiure

●Printerspecicatons

●Up-to-datecontrolpanelmessage(CPMD)troubleshooting

●Solutionsforprinterissuesandemergingissues

●Removeandreplacepartinstructionsandvideos

●Serviceadvisories

●Warrantyandregulatoryinformation

ToaccessHPPartSurferinformationfromanymobiledevice,goto/orscan

theQuickResponse(QR)codebelow.

2RemovalandreplacementENWW

DRAFTTRAINING14APR16

Removalandreplacementstrategy

Introduction

Theprinterusesaieldrepairstrategy.DefectivepartsarediagnosedandreplacedattheFieldReplaceable

Unit(FRU)assemblylevel.Repairnormallybeginsbyusingtheprinterinternaldiagnosticsandthefollowing

two-stepprocess:

1.Isolatetheproblemtothemajorsystem(forexample,thenetwork,server,orprinter).

2.Identifythecauseoffailuresaccordingtotheprintertroubleshootingservicemanualandfollowthe

disassemblyprocedurestoreplacethedefectivepar