酒店英语听说试题及答案.docxVIP

酒店英语听说试题及答案

姓名：__________考号：__________

一、单选题(共10题)

1.请问酒店前台通常用英语如何询问客人是否需要叫醒服务？()

A.Wouldyoulikeawake-upcall,sir/madam?

B.Doyouneedawake-upcall?

C.CanIcallyouinthemorning?

D.Willyouneedamorningcall?

2.客人询问酒店健身房开放时间，以下哪种回答方式最恰当？()

A.Thegymisopenfrom6amto10pm.

B.Wehaveagym,butitsclosednow.

C.Youcangotothegymanytimeyouwant.

D.Thegymisonlyopentoguestswhoarestayingatthehotel.

3.客人想要预订一间湖景房，以下哪种表达方式最准确？()

A.Iwouldlikearoomwithaviewofthelake,please.

B.Ineedaroomfacingthelake.

C.Iwanttoseethelakefrommyroom.

D.Ipreferaroomwithalakeview.

4.客人询问餐厅的营业时间，以下哪种回答最全面？()

A.Therestaurantisopenfrom7amto10pm.

B.Therestaurantisclosedfornow.

C.Youcanhavedinnerattherestaurantfrom7pmto9pm.

D.Wedonthavearestaurantinthishotel.

5.客人想要取消预订的房间，以下哪种表达方式最合适？()

A.Iwanttocancelmyreservation.

B.Couldyoupleasecancelmybooking?

C.Ineedtochangemyreservation.

D.Iwouldliketoremovemybooking.

6.客人询问酒店是否有免费Wi-Fi，以下哪种回答最清楚？()

A.Yes,wehavefreeWi-Fiinthehotel.

B.ThereisWi-Fiinthehotel,butyouneedtopayforit.

C.YoucanusetheWi-Fiinthelobby.

D.TheWi-Fiisonlyavailableintherooms.

7.客人询问酒店附近有哪些旅游景点，以下哪种回答最具体？()

A.Therearemanytouristattractionsnearby.

B.Themostfamoustouristspotisjustaroundthecorner.

C.Youcanfindsomeinterestingplacestovisitinthearea.

D.Wehavealistoftouristattractionsnearthehotel.

8.客人想要了解酒店内的洗衣服务，以下哪种询问方式最直接？()

A.Doyouhavelaundryserviceinthehotel?

B.CanIhavemyclotheswashedhere?

C.Istherealaundryroominthehotel?

D.Ineedtoknowaboutthehotelslaundryfacilities.

9.客人询问酒店是否提供儿童看护服务，以下哪种回答最详细？()

A.Yes,wehavechildcareservices.

B.Wedontprovidechildcareservices.

C.Thereisachildcarecenterinthehotel.

D.Childcareservicesareavailableuponrequest.

二、多选题(共5题)

10.在酒店前台，以下哪些行为是礼貌的？()

A.主动