酒店基础英语培训.pptVIP

;Unit one 房间预定 Room Reservation Cultural Background 文化背景 When the guests intend to stay in a hotel,especia- lly for a famous hotel, they need to make a reservat- ion in advance.When the clerk receives the call,he n- eeds to ask for several questions including the name of the guest,the arrival time,the number of the guest, etc.. ;;; Frequent Sentence 常用句型 ;◆ Price and discount 价钱与折扣 What’s the price of the room every day? There’s a minimum price for off-season stay and a maximum price for peak-season. The charge includes only bed and breakfast. We offer 10% discount for group reservation, sir. We give discounts for longer stays. Please give me a less expensive room. ;◆ Other services 其它服务 Which kind of room would you prefer? We can put you on our waiting list just in case we have a cancellation. May I have your name and your initials? If you need to contact us for any further inquiries, please call the same number. Was that reservation made for you or another party? I will check our room availability for that day. ; Situational Dialogues 情景对话(一) A: Good morning. Room reservation. What can I do for you? B: Yes, I ′d like to book a single room with a bath from the afternoon of March 5th to the morning of March 8th. A: Yes, we do have single room available for those dates. B: What is the rate ,please? A: The current rate is four hundred and fifty Yuan per night. B: That sounds not bad at all. I ′ll take it. A: Well, Could you tell me your name and your phone number, please? B: Yes, it ′s Alice, and my number is 9437268. A: Ok. look forward to your visit. B: Thank you and goodbye. A: Goodbye. ; 对话翻译: A: 早上好,客房预定部,能为您效劳吗,先生? B: 是的,我想订一个带洗澡间的单人房间,3月5日下午到 3月8日上午住. A: 我们确实有一个单间在这段时间可以住. B: 请问房费是多少? A: 现行房费是每天450元. B: 听起来还不错.这个房间我订了. A: 那么,请告诉我您的姓名和电话号码. B: 好的,我是艾丽 丝.电话号码是9437