酒店服务英文版培训课件.pptVIP

; ——All hotels share the commom duty of offering the weary and sleepy travelers a temporary home where they can relax and refresh themselves.they all try to provide good service for the guests to make them feel at home ;——As is known to all that hotel serves is immateral .so how to give guset the best feelings is very important? ;The whole process of serving the guest ;Front office ;Housekeeping;Public areas ;;Thank you~