B公司积分管理系统存在的问题及对策.doc

B公司积分管理系统存在的问题及对策 摘 要 目前流行的POS积分管理系统给百货店客户提供了方便的服务平台。积分手段能够带给客户更多的实惠和利益，也能大大增强百货店在日益激烈的行业竞争中的竞争力。通过对积分的管理，百货店可以获得更好的信誉，增加客户流量，从而获得更多利益。 POS系统包括积分实绩更新、各店铺交易状况统计、会员价销售状况数据做成和POS详细积累处理功能等主要模块。积分实绩更新是按照由各店铺得到的POS交易信息累计会员的消费积分；各店铺交易状况统计是按照会员的消费记录统计各店铺的交易情况；会员价销售状况数据做成是按照会员消费记录统计会员价销售状况并做成统计数据文件；而POS详细积累处理是从POS详细交易信息文件读入详细交易信息再存入数据库。这些模块通过在日文Windows 2000系统上使用C#语言和SQL server 2000数据库来实现，最终达成积分实绩更新及销售状况统计的功能。 关键字: 积分；统计；POS Points Accumulative Management of POS System for A Store-Points updating and sale statistics Abstract The POS points accumulative management system of the department stores offers a convenient service platform for the customers of the stores. The point accumulation provides more boons and benefits to the customers and greatly improves the competence of the department store in the fierce market competitions. By managing the accumulative points, the department store can gain more credit, more customers and finally get higher profits. The POS system includes the following functions: the updating of the accumulative points; the counting of the department stores’ trading conditions; the statistics of the sales conditions of member price trading and the POS detailed accumulation processing function. The first function updates the consumption scores of the members according to the POS trading information from the stores; the second function counts the trading records of the stores according to the consumption records of the members; the third function counts the trading records of the member price and makes the results a statistic file; and the fourth function loads information of the POS detailed trading data and saves it in the database. These functions are built on the Japanese Windows 2000 system by the C# language and the SQL server 2000 database. This system will finally perform the accumulative points update and the trading condition summarization functions. Key words: Scoring; Statistic; POS 目 录 论文总页数：30页 TOC \o 1-3 \h \z \u HYPERLINK \l _T