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Some students prefer to study alone. Others prefer to study with a group of students. Which do you prefer? Use specific reasons and examples to support your answer.
2. You have enough money to purchase either a house or a business. Which would you choose to buy? Give specific reasons to explain your choice.
3. When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
When I want to make a complaint about a defective product or poor service, I would rather make my complaint in writing.
Writing a complaint allows me to organize my points of argument in a logical manner. If I’m really unhappy with the way I’m being treated, I want to present my reasons clearly. I don’t want there to be any confusion about why I’m complaining. I like to list my complaints and then list supporting examples. That’s the best way of making sure everyone is clear about what I’m saying.
Putting my complaint in writing also ensures it won’t seem too emotional. If you feel that you’ve been treated badly or taken advantage of, it’s easy to lash out. Losing your temper, though, is a sure ways to lose your argument. Yelling is very satisfying at the moment, but it only makes the person you’re yelling at mad at you. It doesn’t get them to agree with you or to offer help.
Writing about your complaint and sending the letter registered mail also gives you written proof. It’s clear that you tried to settle the matter in a reasonable manner within a certain time period. This way, if you need to take further action, you have physical evidence of your actions.
There’s also the issue of the person you’re dealing with. If you complaint in person, you have to talk to whoever is there. Chances are that he or she isn’t the person responsible for the defective product or the poor service. Often the people who take complaints are not the people in ch
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