《实用酒店英语》考试试题一.docVIP

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《实用酒店英语》考试试题一 (时间:100分钟,口语考试) 班级: 学号: 姓名: 分数: 一、Dialogue Reading(30%) Direction: You are asked to read a dialogue from the text book. You can choose one of the dialogues and you should read it smoothly and correctly. Dialogue 1 Reservation for Friend J=Jane (Receptionist) S= Stephen Nobel (Guest) J: Good afternoon. Welcome to Tiantian Hotel! May I help you? S: I want a double room with a bath. How much a day do you charge? J: It is a hundred and fifty Yuan a day including heating fee but excluding service charge. S: It’s quite reasonable. J: How long do you intend to stay in this hotel? S: For three nights. J: May I see your passport, please? S: Oh, yes, I’m going to fill in the form of registration right now. Can I book a single room for my friend as he will arrive in Beijing tomorrow morning? J: Sure. Here is the form for reservations. Would you mind filling in this form and pay one hundred Yuan in advance for him. S: All right. This is one hundred Yuan to pay for my reservation. J: Thank you. This is a receipt for paying in advance. Please keep it. Dialogue 2 Storing Luggage J=Jane (Bellman) S= Stephen Nobel (Guest) J: Excuse me, sir. I’m the bellman. Do you need any help? S: Yes, can you show me where I can store my luggage? J: At the luggage desk. This way, please. S: OK, after you. J: What would you like to store, sir? S: This suitcase, please. J: Are there any valuables in it? S: Uh, yes, my passport, some cash and some gold ornaments. J: You must deposit the valuables at the Reception Desk, I’m afraid. S: Well, I see. I’ll take them out. Then do be careful with the vases in the suitcase. J: Don’t worry, sir. We’ll put a card onto the luggage, with the words “Handle With Care” on the card. S: That sounds good. J: Would you sign your name on the luggage deposit slip? S: OK, I’ll take care of it….Here you are. J: Thank you. Here is your receipt. Show it when you come to claim the luggage. Dialogue 3 Photocopying Se

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