Electronic Commerce.pptVIP

Electronic Commerce Stacie Hirota Bongkil Kim Liane Kunimura Christopher Osaki Julie Yoshioka What is Electronic Commerce? Also known as E-Commerce E-Commerce is the online exchange of goods, services, and money between firms, and between firms and their customers. What is Electronic Commerce? Categories of E-Commerce Business to Business Business to Consumer Consumer to Consumer Business to Employee Opportunities and Benefits Supplier Opportunity Global Presence Improved Competitiveness Mass Customization “Customerization” Customer Benefits Global Choice Quality of Service Personalized Products Services Opportunities and Benefits Cont’d Supplier Opportunity Shorten eradicate supply chains Cost savings Novel business opportunities Customer Benefits Rapid response to needs Price reductions New products services Business-to-Business E-Commerce What is Business-to-Business E-Commerce? Business to Business Selling and buying online Business-to-Business E-Commerce Electronic Data Interchange (EDI) Developed in 1960s Reduce paperwork Minimize human errors Value-added networks (VANs) Business-to-Business E-Commerce Standard document formats American National Standards Institute (ANSI X.12) United Nations Rules for Electronic Data Interchange for Administration, Commerce and Transport (UN/EDIFACT) Business-to-Business E-Commerce Many different formats Highly trained technicians Time consuming training Costly to implement and maintain Monopoly of large companies Business-to-Business E-Commerce Internet technology Opportunity for small companies Cost effective Human teller -- $2.93 ATM transaction -- $0.27 Internet cost -- $0.01 Business-to-Business E-Commerce What is a hub? A single collection point Types of hubs Closed hubs Firm centric and Industry alliance Open hubs Catalog, auction, exchange and community Business-to-Business E-Commerce Industry alliance Collective purchasing power Covisint DaimlerChrysler, Ford, General Motors Formed in 2000 Half-