XX星级大酒店前台收银标准工作程序（中英对照版）.docVIP

STANDARD OPERATION PROCEDURES 标准工作程序 FRONT DESK CASHIER 前台收银 FRONT DESK GUEST SERVICE ASSOCIATE STANDARD OPERATING PROCEDURES Task No. Description 01 Check out a guest with credit card 结账时使用信用卡 02 Check out a guest with deposit refund 结账时退还押金 03 Check out a guest with transferring 结账时转账 04 Check out a guest with foreign currency 结账时使用外币 05 Check out a guest with cash 结账时使用现金 06 Check out a guest with city ledger 结账时挂账 07 Check out a guest ( P/B