Supplier Certification.ppt

Supplier Certification Jieyoung Cho, Jennifer Kimmell, Miranda Mullin, Justi Tipton, Jeff Verber What is Supplier Certification? Part of a larger strategy of Supplier Quality Management Process of managing the relationship between your organization and its suppliers to coordinate as one in creating value for all stakeholders A minimum requirement to be considered for work Main goal: continuous improvement Why Certify? Way to determine which suppliers meet the company’s needs Aware of what suppliers can and can not do before everyone invests time and money May not have to do some processes, such as inspection Consistent methods for managing suppliers Develop supplier capabilities Build stronger and open relationships Better communication and sharing of information Better serve our customers Meet corporate improvement objectives through collaboration Factors in Certification Quality Delivery, cost, and technology Environmental standards Financial status Communication capabilities Business practices/processes Importance of factors vary across industry and companies Types of Certification ISO 9000 – (International Standards Organization) quality program for certification, emphasis on documentation as well Industry equivalents (ISO 14000 – auto-industry) Self-designed certification program by company International Organization for Standardization (ISO) Specifies standard requirements for “state-of-the-art products, services, processes, materials and systems, and for good conformity assessment, managerial and organizational practice.” Measures quality, ecology, safety, economy, reliability, compatibility, interoperability, efficiency, and effectiveness Currently ISO is developing areas to assess environment, service sectors, security, and good managerial and organizational practices. Types of ISO ISO 9000 Primarily concerned with quality management. The customers quality requirements Applicable regulatory requirements Enhance customer satisfaction Achieve co