unitCheckinginOvervolumeBaggage.pptVIP

Checking in Over-volume Baggage(0ne) (The Olympic athlete Mr. Brown is going to take Flighty CZ341. He goes to the airline’s counter to check in. The clerk measures his baggage, and finds that his baggage is over the length limit. She asks Mr. Brown to pay excess charge for the over-volume baggage.) Good morning, can I help you? Good morning, Miss. Is this the counter for Flight CZ341? C: Yes. Can I have your ticket and passport? P: Here you are. C: Your ticket is OK. What baggage are you going to check in? P: Only two boxes. C: It seems that one box is too big. Have you measured it? P: I haven’t measured it. But I have weighed them. They are only 19kg together. It is within the free baggage allowance. C: I don’t mean they are overweight. I mean one of them is too long. How long is this box? P: sorry, I don’t know. C: let me measure. This box is 90 cm long, 63 cm wide and 45 cm high. That one is 70 cm long, 42 cm wide and 28 cm high. The big one is over the length limit. P: what’s is the limit? C: the free baggage allowance for each economy class passenger is two pieces, and the sum of the length, width and height of each must not exceed 158 cm, but the sum of the two pieces must not exceed 273 cm. P: what should I do then? C: would you like to send the big box as unaccompanied baggage? P: No, I want all the baggage to travel with me. P: I see. We have to treat your baggage as overweight baggage. You have to pay 21 yuan as the excess charge. P: Here is the money. C: Here are your boarding pass, baggage checks and receipt for the overweight baggage. P: thank you very much. Checking in Over-volume Baggage(two) C: How do you do? P: 您好！ C: Your ticket and passport, please. P:给您。 C: What baggage do you want to check in? P:我想交运3个手提箱。 C: Please put them on the scale. I’ll weigh them. Well, your baggage is overweight. P:那我该怎么办？ C: I suggest you send this suitcase as unaccompanied baggage? P:无人陪伴行李是什么意思呢？ C: It means the baggage is shipped as cargo. It does