2015年电大湖南电大2014年1月商务交际英语(1)试题.docVIP

试卷代号：6318 湖南广播电视大学2014年1月开放教育期末考试 商务交际英语（1） 试题 2013年12月 注 意 事 项 将你的准考证号、学生证号、姓名及分校（工作站）的名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场； 仔细读懂题目的说明，并按题目的要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效； 用蓝、黑圆珠笔或钢笔答题，使用铅笔无效。 I. MULTIPLE CHOICES (10 points, 1 point each) Choose the letter indicating the best choice to complete each sentence or answer each question. 1. Which of the following statements best defines communication? A. The process of sending messages. B. The process of receiving messages. C. The process of sending and interpreting messages. 2. Which of the following is not the purpose of communication? A. To establish goodwill. B. To refuse invitation. C. To share information. 3. When you want to ask your supervisor for a day off, you should use the medium of ______. A. reading B. listening C. Speaking 4. The sender of the message should ______. A. analyze and understand the receiver B .ignore the environmental factors C .reading and listening effectively 5. A meeting between two sales representatives of the same department is ______ communication. A. external B. internal C. lateral 6. The internal barriers to communication are ______. A. personality B. social structure C. environment 7. A multinational company conducts business in two or more ______. A. companies B. nations C. factories 8. The “OK” sign means ______ in France. A. “worthless” B. “all rignt” C. “acceptable” 9. You can learn about cultural differences by ______. A. reading books B. traveling abroad C. both A and B 10. A stereotype is not enough for you to understand ______. A. one country B. one group C. oner person II. TRUE / FALSE (10 points, 1 point each) Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the coursebook. ( ) 11. When a company put its web page on the Internet, it intends to s