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MRP and ERP * Web-based ERP and Related e-business software Customer relationship management (CRM) Supply chain management (SCM) Collaborative product commerce (CPC) MRP and ERP * ERP Implementation First step is to analyze business processes Which processes have the biggest impact on customer relations? Which process would benefit the most from integration? Which processes should be standardized? Use of Internet portals can aid implementation MRP and ERP * Customer Relationship Management (CRM) Plans and executes business processes that involve customer interaction Changes focus from managing products to managing customers Point-of-sale data is analyzed for patterns used to predict future behavior MRP and ERP * Supply Chain Management Supply chain planning Supply chain execution Supplier relationships Distinctions between ERP and SCM are becoming increasingly blurred MRP and ERP * Collaborative Product Commerce (CPC) New product design and development and product life cycle management Integrates customers and suppliers in the design process though the entire product life cycle MRP and ERP * Collaborative Product Commerce (CPC) Customer Relationship Management (CRM) Enterprise Resource Planning (ERP) Collaborative Product Commerce (CPC) Supply Chain Management (SCM) Time to Market Time to Customer Customers Product Design Suppliers Collaborative Design Collaborative Design Manufacture Delivery Collaborative Manufacture Collaborative Manufacture DFMA (Ps. Design for manufacture and assembly, DFMA) * The part (a) of the Figure shows a relatively stable demand pattern for the end item. This slide advances automatically. * * * * * * * * * * MRP and ERP * 範例—產品P (X) 項目 階級 前置時間 安全存量 在庫 期 間 B1 2 1 — 5 1 2 3 4 5 6 7 8 9 10 11 12 GR 100 SR POH (5) 5 NR 95 PORC 95 POR 95 MRP and ERP * 範例—產品P (XI) 項目 階級 前置時間 安全存量 在庫 期 間 C2 2 1 — 0 1 2 3 4 5 6 7 8 9 10 11 12 GR 40 400 SR POH (0) 0 NR 40 400 PORC 40 400 POR 40 400 MRP and ERP * 範例—產品P (XII) 項目 階級 前置時間 安全存量 在庫 期 間 C3
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