Logical thinking work sheet Vs 3 17th September 2009-CN.xlsVIP

Sheet3 Sheet2 Sheet1 Look for the clear definition of the difference between good and bad parts寻找合格和不合格零件的不同之处 Presenter must use Good and Bad parts to explain problem 必须使用合格和不合格零件来解释问题 IS IS Not 是和不是 Comparison analysis 比较分析 Has the problem been clearly specified i.e. not general statement 是否被清晰澄清问题，例如：不是非常笼统的描述 Similar Product concerns类似风险的产品 1)Have similar products potentially at risk been identified 是否识别类似潜在风险的产品 2)Data from sorting containment actions 数据来源于分拣和围堵措施 1)Have actions been taken to protect the customer on similar products 对于类似产品,是否也采取围堵措施来保护顾客 2)Is the real data available? i.e. number of defects/number checked / day/ shift etc. 有数据吗?例如: 缺陷数量/检查零件的数量/天/班次等 1)Are reference N° at risk reported 是否所有风险的零件(号)都识别和报告 2)During sorting look for the maximum amount of data collected to help define the problem. It is part of IS and IS not 在分拣过程中尽可能收集最多的数据以帮助定义问题. 它是是和不是分析的一部分 Factor Comparison因素比较 Non Detection没有发现 Look for the evidence linked to the difference between good and bad parts寻找与合格不合格零件差异相关的证据 Is there evidence that the factors have been tested as part of the confirmation. 是否有证据表明因素经过“测试”而得到确认 Factor Comparison因素比较 Non Occurrence没有产生 Each confirmed factor should be analysised with 5 whys 每个经确认的因素都必须用5个为什么来分析 Each step of 5 whys must be presented with evidence that it is logical 5个威慑么的每个步骤都必须有证据表明其是有逻辑关联的 Countermeasure status is clear纠正措施的状态清晰: -Complete/implemented 完成/实施 -Implemented checked实施/检查 By adjusting the process parameters can the problem be reproduced 通过调整过程参数能够再现问题 0 Points -2 Points 2 Points 1 Point 1 Point 8D REF D1 D2 D3 D4 TO D7 D8 LLS and C/M 1 (D1) 2 (D1 Cont) 3 (D2/D3) 4 (D4) 5 (D5) 6 (5 Whys D3 D4) 7 (D6) 8 (D7) 9 (D8) 12 (D3) Level 1 Level 2 Level 3 Logical Thinking Assessment matrix逻辑思维评估表 Question number问题编号 Logical Thinking evaluation criteria逻辑思维评估准则 Helpful Hints帮助/提示 Bad不好 Expectation期望 Good 很好(More than expectation超越期望) What was the problem问题是什么? Why was it a problem为什么是个问题? When was the problem found问题什么时候发生的