ABSTRACT Using Annotations in Enterprise Search.pdfVIP

Using Annotations in Enterprise Search* Pavel A. Dmitriev Nadav Eiron Department of Computer Science Google Inc. Cornell University 1600 Amphitheatre Pkwy. Ithaca, NY 14850 Mountain View, CA 94043∗ dmitriev@∗ Marcus Fontoura Eugene Shekita Yahoo! Inc. IBM Almaden Research Center 701 First Avenue 650 Harry Road Sunnyvale, CA, 94089 San Jose, CA 95120 marcusf@∗ shekita@ ABSTRACT that employees spend a large percentage of their time searching for A major difference between corporate intranets and the Internet is information [16]. An improvement in quality of intranet search re- that in intranets the barrier for users to create web pages is much duces the time employees spend on looking for information they higher. This limits the amount and quality of anchor text, one of need to perform their work, directly resulting in increased em- the major factors used by Internet search engines, making intranet ployee productivity. search more difficult. The social phenomenon at play also means As it was pointed out in [15], social forces driving the develop-