MYROLENOTES(媒体运行注意事项中英文心得).docVIP

MY ROLE NOTES IMPORTANT THINGS TO REMEMBER 稟 smile means a thousand words (in any language). A positive attitude implies a willingness to help 稭edia Services has a client-focus (ie the media) and we need to efficiently and effectively manage any requirements they have, maintaining world-class standard 稩f you don’t know the answer to question, ask someone else or make a phone call to find out, ensuring the correct answer is relayed to the media representative in timely manner. If there is a delay in finding a solution, convey this to the media representative and provide a time when you will respond with a solution to their issue/problem. Never provide information that you are not sure about or simply say慖 don’t know? 稭edia representatives are often under tight deadlines and the international media work towards deadlines across the entire 24 hour period, seven days a week. We need to be understanding of these pressures and assist wherever possible 稩f you lia prise with a media representative where English in not their first language, be mindful of cultural differences and communication barriers. Use diagrams and hand language if this assists with understanding 稵eam work is crucial to a successful operation, Assist your colleagues, be flexible, be understanding, motivated and ride through the expected highs and lows of the Games together 稤o not leave internal or confidential information in areas that can be accessed by an accredited media representative. In addition, do not discuss sensitive or internal issues in an area accessible by accredited media representatives 稭edia Services staff are privy to confidential and sensitive information, work amongst high profile athletes, officials and media, and have access to event-specific products and services. It is important that these opportunities are not taken advantage of 稩f using a radio, be mindful that a lot of people can hear you. Do not announce or discuss sensitive and/or confidential information over the ra