RFID for Better Supply-Chain Management.pdf

PRODUCTION AND OPERATIONS MANAGEMENT POMS Vol. 16, No. 5, September-October 2007, pp. 613–624 issn 1059-1478 07 1605 613$1.25 © 2007 Production and Operations Management Society RFID for Better Supply-Chain Management through Enhanced Information Visibility Dursun Delen • Bill C. Hardgrave • Ramesh Sharda William S. Spears School of Business, Oklahoma State University, 700 North Greenwood Avenue, Tulsa, Oklahoma 74012, USA RFID Research Center, Sam M. Walton College of Business, University of Arkansas, BA213, Fayetteville, Arkansas 72701, USA William S. Spears School of Business, Oklahoma State University, Institute for Research in Information Systems, Stillwater, Oklahoma 74078, USA delen@ • bhardgrave@ • sharda@ Mostly fueled by mandates, adoption, and implementation of the RFID, technology in the retail industry is growing rapidly. At these early stages of adoption, one puzzling issue for retailers and suppliers is the compelling business case for RFID. In order to explore the potential business case for RFID, we conducted a case study using actual RFID data collected by a major retailer for the cases shipped by one of its major suppliers. We show the physical layout of the RFID readers on a partial supply-chain covering product movement from distribution centers to retail stores. First, in the analysis phase, w