《Cisco IOS IP SLA-Service Level Agreements An Overview》.ppt

Cisco IOS IP Service Level AgreementsAn OverviewAssuring the Delivery of IP Services Applications Internet Technologies Division November 2004 Cisco IOS IP Service Level Agreements Presentation Agenda Introduction Cisco IOS IP SLAs Overview Business Drivers Benefits Cisco IOS IP Service Level Agreements (SLAs) for VoIP Cisco IOS IP SLAs for IP/MPLS Partners Roadmap VPNs with IOS-based Managed Services SLAs for IP/MPLS Networks Cisco IOS IP Service Level Agreement:A New Direction Cisco solution that assures IP service levels, proactively verifies network operation, and accurately measures network performance Comprehensive hardware support Committed Cisco partner support Cisco IOS Software, the world’s leading network infrastructure software Cisco IOS IP SLAsUnderstanding IP Service Levels Optimize IP business applications and services Voice over IP, Video, and VPN Reduce total cost of ownership End to end service level measurements The Need for IP-Based Service Levels Cisco IOS IP SLAs Benefits Cisco IOS IP SLAs Life Cycle Cisco IOS IP SLAs Advantages Cisco IOS IP SLAs Uses and Metrics IP SLA for Voice over IP VoIP may be difficult to deploy when the network behavior is not well understood Cisco IOS IP SLAs will verify network readiness and QoS Measure critical performance for VoIP deployment Real time warning of network performance degradation IP SLA is universally available across Cisco IOS Software routers Cisco IOS IP SLAs ExampleUnited States, Service Provider VPN SLAs and Performance Measurement References Cisco IOS IP SLAs /go/ipsla Phase 1 – MOS voice quality scoring and VoIP codec simulation in the MIB and CLI Phase 2 – New Proactive trapping mechanism for uni-directional measurements and MOS score Phase 3- Call setup post dial delay and gatekeeper delay for H323/SIP Phase 4 – Integration with VoIP gateway DSP’s to allow accurate voice quality and VoIP related statistics using active test calls. A particularly valuable operation is UDP – User Dat