《Organizational Determinants of Job Stress》.pdf

ORGANIZATIONAL BEHAVIOR AND HUMAN PERFORMANCE 32, 160-177 (1983) Organizational Determinants of Job Stress DONALD E PARKER The University of Michigan AND THOMAS A . DECOTIIS University of South Carolina A model of job stress that focuses on organizational and job-related stress is presented. Job stress is conceived of as a first-level outcome of the orga- nization and job; it is a feeling of discomfort that is separate and distinct from second-level outcomes or consequences of job stress. The second-level out- comes may include varying levels of satisfaction, organizational commitment, motivation, and performance. A partial test of the model examines relation- ships between hypothesized stressors and experienced job stress. Survey data obtained from 367 managers of a large restaurant chain were used with the results generally supporting the model. Factor analysis supported the concept that job stress is multidimensional. Two distinct dimensions ofjob stress were identified: time stress and anxiety. Both job stress dimensions were signifi- cantly related to each of the models five organizational stressor categories, but not all of the independent variables within the categories were significantly related to job stress. Moreover, the specific stressors associated with each dimension of job stress proved to be substantially different. Interest in the phenomenon of work-related