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《Six Sigma Method And Its Applications In Project Management》.pdf
Six Sigma Method And Its Applications In Project
Management
Frank T. Anbari, PhD, PMP, The George Washington University
Introduction
This paper provides an overview of the Six Sigma management method and the integration of
project management and Six Sigma strategies. Applications of Six Sigma in project
management include effective management of Six Sigma projects, as well as using the
disciplined Six Sigma method in managing projects in organizations. This important topic has
not yet received the attention it deserves in project management conferences and
publications.
The term Six Sigma was used originally used by Motorola in the early 1980s to describe the
overall management approach summarized in this paper. The Six Sigma method has since
been successfully used by many other organizations including General Electric, Boeing,
DuPont, Toshiba, Seagate, and many others. It is rapidly becoming a major force driving the
strategy of many leading organizations.
The Six Sigma method focuses on understanding customers requirements better and
eliminating defects and waste. These objectives are achieved through profound knowledge of
statistics, engineering and project management, as well as the underlying processes and
systems. Objective of Six Sigma projects are to improve the organizations products, services
and processes across various disciplines, including production, marketing, finance, and
administration.
The Benefits of Six Sigma include better understanding of changing customer requirements,
improvement of quality and delivery, reduction of waste, reduction of cost, development of
robust products and processes, continuous improvement, and enhancement of competitive
position.
The paper presents the main elements of effective selection and management of Six Sigma
projects, aimed at business systems improvement. It clarifies the roles of various participants
in achieving the bottom-line financial and technical objectives of each Six Sigma p
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