Query strategies during information searching Effects of prior domain knowledge and complexity of the information problems to be solved》.pdf
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Query strategies during information searching Effects of prior domain knowledge and complexity of the information problems to be solved》.pdf
Information Processing and Management 51 (2015) 557–569
Contents lists available at ScienceDirect
Information Processing and Management
journal homepage: /locate/infoproman
Query strategies during information searching: Effects of prior
domain knowledge and complexity of the information problems
to be solved
Sophie Monchaux, Franck Amadieu, Aline Chevalier ⇑, Claudette Mariné
Cognition, Language, Ergonomics Lab (UMR CNRS 5263), University of Toulouse, 5 allées Antoine Machados, 31058 Toulouse Cedex, France
a r t i c l e i n f o a b s t r a c t
Article history: This study addresses the impact of domain expertise (i.e. of prior knowledge of the domain)
Received 15 June 2014 on the performance and query strategies used by users while searching for information.
Received in revised form 9 May 2015 Twenty-four experts (psychology students) and 24 non-experts (students from other disci-
Accepted 12 May 2015
plines) had to search for psychology information from the Universalis website in order to
Available online 9 May 2014
perform six information problems of varying complexity: two simple problems (the key-
words required to complete the task were provided in the problem statement), two more
Keyword:
difficult problems (the keywords required had to be inferred) and two impossible problems
Information searching, Expertise
(no answer was provided by the website). The results showed that participants with prior
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