西方管理学(HUMAN RESOURCE)8.pptVIP

Most Frequently UsedTraining Methods 10-* Figure 10.4 Types of Training Orientation training Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like Team training Training that provides employees with the skills and perspectives they need to collaborate with others. 10-* Types of Training Diversity training Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce. 10-* Performance Appraisal Performance appraisal (PA) Assessment of an employee’s job performance. 10-* Types of Appraisals 10-* Performance Appraisal Management by objectives (MBO) A process in which objectives set by a subordinate and a supervisor must be reached within a given time period. 10-* Question ___________ is the process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance. 360-degree appraisal Peer appraisal Content appraisal Equity appraisal 10-* Performance Appraisal 360-degree appraisal Process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance 10-* Giving Feedback Summarize the employee’s performance, and be specific. Explain why the employee’s work is important to the organization. Thank the employee for doing the job. Raise any relevant issues, such as areas for improvement. Express confidence in the employee’s future good performance. 10-* Factors Affecting the Wage Mix 10-* Figure 10.6 Pay Structure 10-* Figure 10.7 Employee Benefits Cafeteria benefit program An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs. Flexible benefit programs Benefit programs in which employees are given credits to spend on benefits that fit their unique needs. comparable worth 10-* Labor Relations Labor relations The system of relations between workers and managemen