《IndustryBanking》.pdfVIP

Industry: Banking Content Owner: Wang Xiao Feng (Aaren Wong/China/IBM) Solution Name Solution Name(CN) Capability Description(EN) Capability Description(CN) Channel and Process 预处理机器解决方案 Client can fill the information by Pre- 客户可以通过预处理机器填写所需办理业 Integration -- Pre- processing Terminal rather than get 务的信息，从而可以提升柜员的办事效率 processing Terminal teller to fill all the information. Pre- processing Terminal can improve the efficiency of Teller Channel and Process 银行智慧接待解决方案 Smart Receptionist Solution delives a 银行智能接待解决方案可以提升客户在银 Integration -- Support best customer in-branch receptionist 行网点的体验，减少银行客户在网点的等 Management System for experiences, reduce customer branch 待时间和业务办理时间。优化网点接待流 Branch Lobby Manager wait time and transaction processing 程并识别出潜在的高价值客户 time and optimize branch receptionist process to identify and serve potential high-value customers. RFID VIP Identification RFID VIP身份识别 With RFID VIP identification, a VIP 使用 RFID 让您旗下的客户经理可在 VIP Solution customer can be immediately identified 客户踏入分行的瞬间获得该客户的资料, at the very moment they enter the 并且为客户提供个性化的服务 branch. The solution enables the branch to provide advanced customer