PDCA-FTATraining培训教材.pdf

PDCA-FTA Training May 2010 Agenda 1. 介绍 Introduction 2. 问题描述(5W2H) – 通知 Problem characterisation (5W2H) - Notification 3. 保护客户,从挑选中得到信息– QR How to secure the customer and learn from sorting - QR 4. 找到根本原因– PD How to find the root causes - PD 5. 对策实施,检查有效性,经验学习卡– CA Counter-measure implementation, check of efficiency and LLC writing - CA 2010.05 I 2 Always place client logo on the right bottom corner, equidistant from the grey line, II with a maximum height equivalent to the Valeo logo. 介绍 Introduction 质量管理系统 Quality Management System P D C A 战略 方法 检查进度 持续改进 Strategy Method Measure Continuous Progress Improvement QUALITY COST QRQCQRQC Quick Response Quality ControlQuick Response Quality Control GLOBAL TECHNOLOGY PRESENCE VALEO 5000 QRQC activity Valeo 5000 5 AXES 基于 三现主义 Based on „San Gen Shugi‟ attitude 2010.05 I 4 Always place client logo on the right bottom corner, equidistant from the grey line, II with a maximum h