组织行为学L5-MOTIVATION_S.pdfVIP

Ch4 Basic Motivation Concepts Understanding Motivation Motivation Theories 西安电子科技大学方雯 1 Overview of the Chapter  Definition  Basic components  Three key points  Psychological mechanism  The motivation process  Motivating by meeting needs  Motivating by setting goals  Motivating by being fair  Motivating by altering expectations  Reinforcement theory 2 西安电子科技大学方雯 What Is Motivation?  Robbins (OB, 2001 )  The set of processes that arouse, direct, and maintain human behavior toward attaining some goal.  Robbins (OB, 2004)  The willingness to do something and is conditioned by this action’s ability to satisfy some need for the individual.  Wikipedia  The psychological feature that arouses an organism to action toward a desired goal and elicits, controls, and sustains certain goal directed behaviors.  Robbins Coulter (Management, 2007 )  The result of an interaction between the person and a situation; not a personal trait.  The process by which a person’s efforts are energized, directed, and sustained towards attaining a goal. 西安电子科技大学方雯 3 Basic Components  Arousal  I want to meet my sales quota  Direction  Work late, Make extra calls, Study product line  Maintenance  Persist, Persist, Persist  Goal  Sales quota met 西安电子科技大学方雯 4 Three Key Points  Motivation and job performance are not synonymous.  Motivation is multifaceted.  There are many approaches to motivation: physiological, behavioural, cognitive, and social.  People are motivated by mo