BPR论文（英文）.docVIP

Business Process Analysis - A Letter from America Professor V. Arunachalam Distinguished Service Professor, Departments of Material Science and Engineering Robotics and Engineering Public Policy Carnegie Mellon University Pittsburgh, PA, 15217 and Dr. Eswaran Subrahmanian Senior Research Scientist,Engineering Design Research Center Carnegie Mellon University Pittsburgh, Pa, 15217 August, 1995 A report to Engineering and Scocial Science Research Council, UK To enable the reader to access this BPRC report speedily and flexibly, it has been organised into the following separate section