(翻译)InformationTechnologyandBusinessProcessRedesign信息技术(IT)和业务流程再造(BRP).docVIP

第20章：Information Technology and Business Process Redesign 信息技术（IT）与业务流程再造（BRP） 学院： 专业：工业工程 姓名： 学号： Information Technology and Business Process Redesign 信息技术（IT）与业务流程再造（BRP） 姓名 学号 Those aspiring to improve the way work is done must begin to apply the capabilities of information technology to redesign business processes. Business process design and information technology are natural partners, yet industrial engineers have never fully exploited their relationship. The authors argue, in fact, that it has barely been exploited at all. But the organizations that have used IT to redesign boundary-