商务英语 Unit 2 Selling online.pptVIP

Skills Negotiating: reaching agreement E Role play the following situation Website maintenance contract A representative of a website maintenance company meets a company manager to negotiate a maintenance contract. You need to reach agreements on: Length of the contract Frequency of the website tests Response time for emergencies Website representative: turn to page 136 Company manager: turn to page 138 Unit 2 Selling online Quotation Overview Vocabulary (Online Shopping) Starting up (online shopping) Skills (reaching agreements) Listening (online selling vs. high street selling) Language Review (must, need to, Have to, should) Reading (Virtual Pocket Money) Case Study (negotiate e-mail) Starting up A Do you enjoy shopping? Do you shop online? B Which of the following goods do you think are suitable to be bought online? The Internet is an exciting tool that puts vast information at your fingertips. With a click of a mouse, it lets you buy an airline ticket, book a hotel, send flowers to a friend, or purchase your favorite stock. Good deals, convenience and choices abound on the Internet. But before you use all the Internet has to offer, be cyber smart and make your online experience safe. Online shopping tips Know who you’re dealing with. Anyone can set up shop online under almost any name. Confirm the online seller’s physical address and phone number in case you have questions or problems. If you get an email or pop-up message while you’re browsing that asks for financial information, don’t reply or click on the link in the message. Legitimate companies don’t ask for this information via email. Know exactly what you’re buying. Read the seller’s description of the product closely, especially the fine print. Words like “refurbished,” “vintage,” or “close-out” may indicate that the product is in less-than-mint condition, while name-brand items with “too good to be true” prices could be counterfeits. Know what it will cost. Check out websites that offer pric