商务英语写作 备忘录.pptVIP

Memorandums What is a memo? It is a format of internal communication, which can communicate information, explain new procedures, announce changes, make requests, confirm results, or offer advice. How to write a business memo 内容简短：备忘录市商务书面沟通中最简短的形式之一，具备快速阅读的特征。 信息具体：如果要用备忘录告诉同事们有个会议或活动，就把具体的日期时间告诉他们。 内容有组织：便于读者呢个迅速找到需要的信息。不管是直接还是委婉，内容都要有组织，不要让对方浪费时间思考你是什么意思。 The format of a memo 汉语的“备忘录”来自英语的memorandum，实际应用中通常使用其缩写形式memo，作标题时一定要大写首字母，或者四个字母都大写。 备忘录由名称 (title)，标题区 (heading)和正文 (body)三部分组成。其中标题区包括四部分内容：备忘录的撰写人，收件人，发送日期及主题。 Memo Change goods details of this morning’s order (Ms. Sanchez from Royale Engineering) Send 3 units of model 1380 and 4 units of model 1935 by sea. They don not need insurance and we will pay for sea transport. Practice 1 Your company’s Sales Director is visiting you next Thursday morning. Write a memo to your assistant, Kerstin: Telling her about the visit; Explaining the reason for the visit; Saying what information the Sales Director will need on the day. Write about 30-40 words. Memo Practice 2 You are a manager and going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July. Write a memo to Ms. Anne Franks, your secretary: Explain why you postpone your trip Mention the date when Mr. Elton Deland will arrive Ask her to arrange your meeting. Memo Types of Memos 1. Instruction Memo( 指示性备忘录) Style: simple and direct. Content: 1) INTRODUCTION, 2) DETAILS 3) RESPONSE OR ACTION TO BE TAKEN 4) CONCLUSION Example To: All Staff From: Allen Smith, Administrative Officer Date: May 12, 2006 Subject: Operating Instructions for New Copying Machine A New photocopier has been installed in the general office. All staff is welcome to use it.( introduction) To ensure the copier’s survival, it is important to keep the following procedures in mind. (details)· Use the