福特汽车公司品质系统(41页)讲解.pptVIP

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  • 2016-04-23 发布于湖北
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品質系統 李柏超 品質部經理 Ford Lio Ho Motor Co., Ltd. 2002.12.13 Agenda – Quality System Total Quality Excellence – Company Policy Letter No.1. Brief History of FLH Quality Management Quality Arrow (Quality is Job#1) QS-9000/ISO 14001 System/Quality Operating System TGW Reduction / VRT / SAQ TGR / Kano Model 1. Ford Total Quality Excellence Company Policy Letter No. 1 Quality is defined by the customer; the customer wants products and services that, throughout their life, meet his or her needs and expectations at a cost that represents value. 品質是由顧客所定義 Quality excellence can best be achieved by prev

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