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Module 14 Handling Emergency Module 14 Handling Emergency Part I Key Points for Assessment The basic expressions and useful sentences for different emergency cases. Part II Background Information Module 14 Handling Emergency Part III Listening and Speaking Section A Listen to the following dialogues and role-play them. Module 14 Handling Emergency Part III Listening and Speaking Task 1 Scene: Mr. Smith is living in a hotel and he has some trouble to deal with. (S: Mr. Smith R: Receptionist) S: I have a bad stomachache, may be I had too much sea food. R: Shall I call a doctor for you? S: Yes, please do it and make it quick. R: By the way, may I have your room number? S: Room 1879. Module 14 Handling Emergency Part III Listening and Speaking Task 2 Scene: A guest wants to change a room. He goes to the assistant manager. (G: Guest M: Assistant Manage ) M: Good morning, sir. What can I do for you? G: I’m Bell. I’m in Room 908. Can you change the room for me? It’s too noisy. My wife was woken up several times by the noise the baggage elevator made. She said it was too much for her. M: I’m awfully sorry, sir. I do apologize. Room 908 is at the end of the corridor. It’s possible that the noise is heard early in the morning when all is quiet. G: Anyhow, I’d like to change our room. Module 14 Handling Emergency M: No problem, sir. We’ll manage it, but we don’t have any spare room today. Could you wait till tomorrow? The American _______ Education Delegation will be leaving tomorrow morning. There’ll be some rooms for you to choose from. G: All right. I hope we’ll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep. M: Be sure. I’ll make a note of that. Everything will be taken care of. And if there is anything more you need, _______. Section B Listen to the following dialogue and supply the missing words. Module 14 Handling Emergency Part III Listening and Speaking Task 3 Scene: A guest is asking for extra blanket and bulb changing serv
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