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4.退宿 Are you going to check out today, sir? I am Amy Evans, Room No. 1739. I am checking out today. Did you have any extras? Have you used the minibar or made any last minute phone calls? I took an orange juice from the minibar this morning. I am afraid there was a problem with the blanket on your bed. I really don’t like to do this, but I have to follow the hotel policy; however I will make the charge minimal. 付款 Can I have my bill now? Here is your bill. Would you care to step over to the cashier to pay? How are you going to settle your account? I will pay in cash/with a credit card. Can I pay my bill with a traveler’s check? I am afraid we will need an imprint of your credit card with your signature on it. 账单不对 I stocked the minibar myself and I was charged for my own drinks. I didn’t make any telephone calls to Brazil. Let me check again. Oh you are right. I am truly sorry about that. 1) I’m sorry to hear that.很抱歉听到您这么说。2) I’ll check it with the department concerned. Would you mind waiting for a moment?我去跟相关部门核对一下,您介意等会儿吗?3) There has been an error.是我们搞错了。4) I neglected that detail when I drew up your bill.我在开账单时忽略了那个细节。5) I’ll correct your bill.我来把您的账单改过来。6) We’ll correct your bill by deducing 180 yuan from the total.我们将把账单改正过来,从总额中减去 180 元。7) Here is the money you overpaid.这是您多付的钱。 . A travelers cheque is a preprinted, fixed-amount cheque designed to allow the person signing it to make an unconditional payment to someone else as a result of having paid the issuer for that privilege. As travelers cheques can usually be replaced if lost or stolen (if the owner still has the receipt issued with the purchase of the cheques showing the serial numbers allocated), they are often used by people on vacation in place of cash Dialogue One C=Cashier 收银员 G=Guest 顾客C:Good morning, sir. May I help you?先生,您早,有什么可以帮到您吗?G:Yes, I’d like to check out.我想退宿。C:Certainly sir. May I have your room key, please?好的,请把房间钥匙给我,好吗?G:Sure, Here it is.好的,给你。C:J
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