財團法人中衛發展中心九十二年度分包學術機構研究計畫申請書多.pptVIP

2003/10/03  Interactive Voice Contract Center - Arranging Celebration Service Center Team member 陳慧敏 Sandy g933812 王怡絜 Ami g933826 蔡其融 Jerome g933834 黃煒能 Cuber g933835 吳冠穎 Mark g933836 Agenda Case Introduction Customer segmentation Data analysis Conclusion Case Introduction System Design/Analysis Customer segmentation We segment customers by RFM method and define the index of RFM. The analysis of birthday The pie-chart of customers’ age, finance, style, and place. The analysis of birthday (Cont.) The pie-char