QC七大手法简述.pptVIP

SUMMARY 7.????? Stratification is a tool used to investigate the cause of problem by grouping data into categories. Grouping of data by common elements or characteristics makes it easier to understand the data and to draw insights from it. 8.????? Other useful quality tools are the flow diagram, survey, and design of experiments (DOX). Flow charts are used in a total-quality setting for charting the inputs, steps, functions, and outflows of a process in order to understand more fully how the function works, who or what has input into and influence on the process, its inputs and outputs, and ev