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商务英语写作道歉信
商务英语写作道歉信
篇一:商务英语写作道歉信
通过定义大家可以看出, 就是表达你对所犯的错误的歉意。它的特点是: 首先提及对方的来信,然后主段首句表示歉意并立即解释原因。通常在结束前根据情况可能再次表达歉意。下面是学习啦小编整理的道歉信的写作模板范文,欢迎大家阅读!
示例
因为延误而表示歉意
Dear Mr. Harrison,
Thank you for your telephone call of 18 May 2004.
I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will meet with your satisfaction.
Your sincerely
(感谢您2004年5月18日的来信。非常抱歉没有及时给您寄送衬衫样品。延误寄送样品是因为我们的生产经理戴维 莫瑞病了三周。衬衫样品现在正在路上,您应该能在三日内收到。我为你您带来的不便再次表示抱歉。希望我们的样品能令您满意。)
Dear Sir or Madam,
Thank you for letter of 5 May 2004.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
(邀请您2004年5月5日的来信。我必须为延迟回复您4月15日的来信而表示歉意。不幸的是我们一部分员工最近生病,而与此同时一部分员工正在休年假,这一切导致了不可避免地延误回复您的来信。我随此信附上您索要的我们公司的价目表。期望您的来函。)
Dear Mr. Johnson
Thank you very much for your letter of 3 May 2004.
We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.
The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.
Your sincerely
(非常感谢您2004年5月3日的来信。
We are very/extremely sorry to learn that...
I/We must apologies for...(the delay in replying to your letter).
I/We sincerely apologies for...(not replying to your letter).
I wish to offer my sincere apologies for...
Pl
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