用户体验与交互设计 淘宝UED慧色.pptxVIP

用户体验与交互设计 2017-4-12 淘宝北京UED 慧色 huise@ What IS Ux? 定义： 用户体验，我们这里主要是指所谓的“客户体验”，指用户访问一个网站或者使用一个产品时的全部体验。他们的印象和感觉,是否成功，是否享受，是否还想再来使用。他们能够忍受的问题，疑惑和BUG的程度。 原文：the user experience, mostly called customer experience when referring to e-commerce websites; the totality of the experience of a user when visiting a website. Their impressions and feelings. Whether theyre successful. Whether they enjoy themselves. Whether they feel like coming back again. The extent to which they encounter problems, confusions, and bugs. 用户 谁是用户 认识用户 给你压力人是用户? BOSS A BOSS B BOSS C 谁？ 关于用户的几句话 Multiple decision made