chapter 3 Organizational Culture and Environment.pptVIP

* * * * * * * * * * * * * * * Feiyan.sun cr 2012 tenth edition STEPHEN P. ROBBINS MARY COULTER Feiyan.Sun cr 2013 Feiyan.Sun cr 2013 Organizational Culture and Environment组织文化和环境 Chapter3 Feiyan.sun cr 2012 3–* 云 南 大 旱 Feiyan.sun cr 2012 3–* Feiyan.sun cr 2012 3–* 引 例 《孙子兵法?谋攻篇》中，孙子曰： “故曰：知己知彼, 百战不殆；不知彼而知己，一胜一负；不知彼不知己，每战必殆”。毛泽东主席说“看菜吃饭，量体裁衣”、“在什么山上唱什么歌”。巧合的是两位伟人都强调了掌握环境条件的重要性，也都引导着国家从一个胜利走向又一个胜利。 讨论： 1.两位伟人的话说明什么？ 2.从这种巧合我们得到了什么启示？ Feiyan.sun cr 2012 3–* L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. The Manager: Omnipotent or Symbolic The Organization’s Culture Current Organizational Culture Issues The Environment Feiyan.sun cr 2012 3–* Managers are directly responsible for an organization’s success or failure. 管理者对组织的成与败直接负责。 The quality of the organization is determined by the quality of its managers. 组织的质量是由管理者的质量所决定。 Omnipotent View of Management 管理万能论 3–* Symbolic View of Management 管理象征论 Much of an organization’s success or failure is due to external forces outside of managers’ control.组织成败很大程度上归因于管理者对外部力量的控制。 The ability of managers to affect outcomes is influenced and constrained by external factors.管理者影响结果的能力受外部因素的制约和约束。 The economy, customers, governmental policies, competitors, industry conditions, technology, and the actions of previous managers Feiyan.sun cr 2012 3–* Reality：（现实状况） Feiyan.sun cr 2012 3–* L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. The Manager: Omnipotent or Symbolic The Organization’s Culture Current Organizational Culture Issues The Environment Feiyan.sun cr 2012 3–* Organizational Culture 组织文化 A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other. 组织成员共有的价值观、行为准则、传统习俗和做事的方式，它影响了组织成员的行为方式。 Feiyan.sun cr 2012 3–* “The way we do things around here.” 组织内部我们做事的方式” Values 价值观, symbols 象征物, rituals