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China Lif Assessment Draft v1.1.doc

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China Lif Assessment Draft v1.1

China Life Strategic Assessment External Internal Assessment ? 2003 China Life Insurance Company, LTD. Document Summary: Document Number: [Internal Document Control Number] Document Version: 1.0 Authors: QA: Date Released: Classification: Internal Confidential Document Type: Language: English Distribution: Internal Project Management – DC HP History History of Changes Author Pre Release QA Released Draft 1.0 Initial draft created Document Authorization The enclosed document has been reviewed and accepted by the following people: Name Position Date Reviewed Table of Contents 1 Table of Contents 4 2 EXECUTIVE SUMMARY 6 3 External Assessment 7 3.1 Insurance Industry Review 7 3.1.1 Life insurance industry review 7 3.1.2 Key regulatory issues trends 7 3.1.3 Customer segment profile review 7 3.2 Competitive Environment Review (Domestic Foreign Insures) 7 3.2.1 Competitor profile / context review 7 3.2.2 Market opportunities and threats 8 3.2.3 China Life competitive advantages / differentiators 8 3.3 Information Technology Analysis Assessment 8 3.3.1 Global Trends 8 3.3.2 Trends in China 8 3.3.3 Review selected packages 8 3.3.4 E-commerce issues and trends 8 4 Internal Assessment 9 4.1 Strategic Objectives Review Assessment 9 4.1.1 Business definition 9 4.1.2 Strategic tactical mission 9 4.1.3 Vision value 9 4.1.4 Business operating model structure 9 4.2 Insurance Value Chain Assessment 9 4.2.1 Customer / client 9 4.2.2 Distribution 9 4.2.3 Program / product – packaging, pricing 9 4.2.4 Operations / administration 9 4.2.5 Technology applications 9 4.2.6 Finance 9 4.2.7 Service network development 9 4.2.8 Servicing 9 4.2.9 Provider selection / care management / care delivery 9 4.3 Key Strategic Tactical Initiatives Review and Summary 10 4.3.1 Key initiatives review 10 4.3.2 Alignment review business case assessment 10 5 SWOT Analysis 10 5.1 Strength 10 5